If you are interested in becoming a wholesale partner of ANDREEVA please contact our sales team at i DELIVERY No, you can only use one coupon code at a time. If you still experience issues with applying the code, please contact us at note that we are unable to apply the code after you’ve placed your order!Ĭan I use more than one promo code at checkout? Please make sure to copy and paste the code just as you’ve received it, as the code is case sensitive, and please check you haven’t added an unnecessary space. The Promotional code doesn't combine with any other sale items. Once you’ve subscribed, you need to confirm your email address, and then you’ll receive the coupon code that you can use at checkout. We offer a one time 10% discount for new customers, all you need to do is just subscribe to our newsletter. If you’ve received an email from us, just please confirm your order, and we’ll proceed with your purchase. The reason your order is reported fraudulent by our system might be that your address is not recognized if you place your order from a different country to where your credit card was issued, or some other IP address related issue, that we are not aware of. Our website fulfillment system automatically reviews all orders based on different factors. I’ve received an email that my order might be fraudulent. We are unable to cover these extra costs. The default currency in our website is US Dollar, but you can alter the displayed currency to other currencies in the header, however you will be charged in US Dollar Currency conversion fees might be added to your payment based on your bank’s policies, please make sure to contact your bank for further information. In which currencies can I place my order? ![]() Please email our customer service team at Please don’t forget to include your order number and the billing address you wish to add to the invoice. I forgot to add a billing address to my order. We never store your credit card information. Your payment information is safe with us, all transactions are secure and encrypted. In our online store you can use the following payment types: PayPal, pay by credit card or ApplePay. Unfortunately, we don't do customization on Sale items. You will need to ship back item or we will send new one with your customization request. The are is an extra charge for customization. We can customize all Exclusive Handmade Knit styles just contact us at with request customization. For example make dress shorter or slimmer. An attached picture would be very much appreciated. Please send us an email to with your order number and please describe the problem. Our customers are our utmost priority, so we are happy to help. In case you have received an item that is not in perfect condition, contact us as soon as possible so we can take care of the issue. Please contact our customer service team at and don’t forget to include your order number. ![]() Unfortunately, we are unable to change orders once they are finalized, however, we can still cancel it so you can place it again with the correct items. Please contact us immediately at your order number.Ĭan I change an item in my order after I placed it? Rates are subject to change without notice.If you’ve changed your mind about your order, it is possible to cancel on the same day, before we have dispatched it. We will accept returns of unopened/unused product within 30 days of purchase with receipt. You are responsible for any additional fees your country may charge. Please note: Order tracking is not available for International First Class Mail. Prickley Pear™ is not responsible for the package once it has been shipped. Delivery times vary greatly by country and can take up to five weeks. ![]() You are responsible for any applicable duty or taxes that may be related to the delivery of your purchase. First Class Mail International* shipping is calculated at checkout based on factors such as weight.įor First Class Mail International: All international packages will be marked as commercial merchandise at the value you paid for the items.We can ship by Flat Rate Padded Envelope for $7.50, which will cover most retail orders. Orders to the Continental U.S., Alaska, Hawaii, and Puerto RicoĬalculated at checkout based upon weight. Only 1 coupon code or promotion per transaction. Please be sure that orders are shipped to a secure location where they will not be lost or stolen. Prickley Pear is not responsible for packages that have been lost or stolen. We ship all orders within the Domestic US for only $3.99 via USPS. All Orders Will Be Processed Within 1-2 Business Days
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